---
title: "Export Users from Board – Download Account Lists with Filters and Fields"
slug: "export-users"
description: "Export user data from Board Subscription Hub to CSV; choose fields, apply filters by role or status, and generate lists for audits or provisioning."
tags: ["Administrator", "User Metadata", "User Management", "Localization"]
updated: 2025-07-29T07:20:12Z
published: 2025-07-29T07:20:12Z
canonical: "help.board.com/export-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.board.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Export users

- Applies to: All Board Cloud subscriptions

To bulk export users to a CSV file, you can use the Export feature.

## WHAT: Export file format and information

This feature exports all Users details, metadata, and authorization to a CSV (Comma Separated Value) file with commas as delimiters. The first row of the file contains column headers.

The following values are exported:

| **Header name** | **Description** | **Example** |
| --- | --- | --- |
| **UserName** | - Text - Refers to the "Account name" field in the [Users' profile panel](/v14/docs/the-users-section#what-fields-formats-and-information). | Jeffconnors |
| **DisplayName** | - Text - Refers to the "Email" field in the [Users' profile panel](/v14/docs/the-users-section#what-fields-formats-and-information). | Jeff Connors |
| **Email** | - Text in email format - Refers to the "Name" field in the Users profile panel. | jeff@acme.com |
| **PhoneNumber** | - Text - Refers to the "Phone number" field in the [Users' profile panel](/v14/docs/the-users-section#what-fields-formats-and-information). | +1 0986 546 554 |
| **Role** | - Text - Refers to the "Role" column of the PLATFORM AUTHORIZATIONS table in the [Users' profile panel](/v14/docs/the-users-section#what-fields-formats-and-information). Roles are configured in Board Platforms (the "Admin" role is available out of the box). | admin |
| **InstanceName** | - Text - Refers to the "Instance" column of the PLATFORM AUTHORIZATIONS table in the [Users' profile panel](/v14/docs/the-users-section#what-fields-formats-and-information). | xxxxxxxxx.board.com |
| **isAdmin** | - Boolean - Refers to the Platform specified in the same row. | TRUE | FALSE |
| **UserLicense** | - Text - Refers to the "License" field in the [Users' profile panel](/v14/docs/the-users-section#what-fields-formats-and-information). | Power User |
| **BoardAuthentication** | - Boolean | TRUE | FALSE |
| **PermissionGroup** | - Text - Refers to the "Permission Group" drop-down menu in the [Users' profile panel](/v14/docs/the-users-section#what-fields-formats-and-information). | Permission Group A |
| **License** | - Refers to the "License" column of the PLATFORM AUTHORIZATIONS table in the [Users' profile panel](/v14/docs/the-users-section#what-fields-formats-and-information). | developer | power user | user | lite | mobile | user 15 |
| **isshadmin** | - Boolean | TRUE | FALSE |
| **msofficeenabled** | - Boolean - Refers to the MS-Office Add-in license activation status. | TRUE | FALSE |
| **culture** | - Text - Refers to the "Culture" field in the [Users' profile panel](/v14/docs/the-users-section#what-fields-formats-and-information). - Syntax examples: *en-US, en-CA, es-ES, it-IT.* - A list of localization codes and tags can be found [here](https://en.wikipedia.org/wiki/Language_localisation#Language_tags_and_codes). | *xx-yy* |
| **pswneverexpiresenabled** | - Boolean - Refers to the "Password never expires" checkbox in the [Users' profile panel](/v14/docs/the-users-section#what-fields-formats-and-information). The checkbox is only visible to users with Board authentication. |  |
| **lastLogin** | - Text - Refers to the "Last login" column in the [Users section](/v14/docs/the-users-section). | 1/25/2023; 9:54:00 AM |
| **disabled** | - Boolean | TRUE | FALSE |
| **enrollmentStatus** | - Text - Refers to the "Enrollment" column in the [Users section](/v14/docs/the-users-section). | COMPLETED |
| **[custom metadata field name]** | - Text - Refers to fields configured in the [User metadata section](/v14/docs/the-user-metadata-section). | San Francisco |

> [!WARNING]
> **Please note**:
> 
> - If a user is associated to multiple platforms, he/she will have one row of values for each platform.
> - The exported details are always at the user level. If a [Permission Group](/v14/docs/the-permission-groups-section) is assigned to a user, the values in the exported file may not reflect the actual settings active for that user in the Board environment
> - [Client API Users](/v1/docs/client-api-section) are also exported.

## HOW: Export users to a CSV file

1. To export the user list list to a .csv file, click on "EXPORT" in the upper left corner of the page.
2. The CSV file will be created on the fly and the download process will start automatically.