--- title: "Shared responsibility model" slug: "shared-responsibility-model" updated: 2025-11-07T16:23:29Z published: 2025-11-07T16:23:29Z canonical: "help.board.com/shared-responsibility-model" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.board.com/llms.txt > Use this file to discover all available pages before exploring further. # Shared responsibility model The following table shows the roles and responsibilities for guaranteeing the continuity of vital components of the service, deriving from the business impact analysis. | Actors | Board International | Customer | | --- | --- | --- | | Component | ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABgAAAAYCAYAAADgdz34AAAESElEQVR4AZRUbUxTVxh+762ltFagtGC5KRH2Q6rlww8QKSxEYAZNjP8WY3Q6lo0xl6UhS9RtcYu6uGxLXDKXbdmXMWTTLdlMVFa1FaZVmO0SZYJlMjugtrW0QBH6QaHdeU9y6yW0oRLec9/7PM/7PBfuOZeFFD+dDx5Imn/7qWjnxfP6dkuXYc/Vi+fWnz3jwMIeMeRQg9oUNpA0wOR0Kk8N3Dk8Ggxf6/W6LR2D909eGRl58dHMdBEW9oghh5pT9r5DOJMsZEFAPB5nOuz22rau36/dHfcfGguHihFLNogYcqi56xs73NZtNHfY79UihhxfCwL2m40tR6w3LgRmo+XRWEzCi5a6ojYQma04Yu25gB5CfSLgO/vflX96XB9Oz0YVQsGz9Djb63EfRy9+jgYMulyqT/+ynh6PRFbyRLpXiUgEr+nK4cet22F1jgImImE1et2fmlKiB/u1zSY+cNtimIhEtAikWwwR5kmlcKy6Fj7YpIdGzSoaRGASEtEeMF82oDdr8rs0nmBwVyweFyGZbpUqVfBV/QuwT6sDEcOAPxyC6y4nHUcvbzi4y+RyadjJcIjzhUNFlElzwSf/RF8P+gKOTvwzOQG7r1yCzmEHvcfFFwoWB9hIAatT5ldhIoLplEYuh1+37YT1efnAMAxYvW542WyEO74xmIvFEhboqctWVbGPZ2b0CXSJBp/8eHUdfZlxou12jkJbtxmGApPkbvGvh3iz/eO+msVUcmRfiQ6aCldR8rbHDQd7rsPo9BN6n2y5N+7X020qJEsUCvihoRleL60A2TJxgqpVc2BYtxHELEtf6FFbDww/mUrwqRpWl6vqEZIt2jLYXlQMBzdUQfu6DZApWgaF8hXwcW09NQ/Pz8Exay/YvI+FY0n70lzlLXbl8uW3hKxxxAHk6NOnbyV/xYmaOmglB+m5rGwqO2MfgJ+HBmm/1KIm3my/32tlGWaeF3c9GoW9VzthLBSEDFYEu1evgVdJANHAv+RldgwOwHwcXzE/kfxK9PP9AZ+VzcmUulSZ0v+Esj/IgXmn1wJeEiLEzz8cIiEBIZSyV0lljuyYxM02KTmnWiY7i4m8muxhemgMN7ogNBelsCc4A98M9MFc/Olep0SSBb3UUum5Jo5zsq2VldEvNtV9ppBI7EItHhqzcwReMhnh0vBDeKPbhN8YoSRlj16fNzSfRG+6TUs4zvf2xqr9ORLJoq2B35cW82W46XGlNBQSCkmmB73WZGX5EacB2LyiLbPVqLl35eKM5McSRUuUPEM8sVld8B568dJEAAKnG5u/f7+6ZscKsaSPHKgIYukUarMzxH1Hq57fgR7CmQUBDMPEyefA8m1TXWNZbt5H+TKZAzHhgLBHDjUVRPvllm0Ne7Tam4gJNQsCeGILV+J7a235CU1mdsPm/IK6vSVr27cWFv3CyeTDWNgjhhxq3iTaJo2G/s95D/76PwAAAP//PuQQ9AAAAAZJREFUAwD0R8/627mhWAAAAABJRU5ErkJggg==) | | | Data Center Redundancy | ![](data:image/png;base64,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) | | | Physical Infrastructure countermeasures | ![](data:image/png;base64,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) | | | Board tenant Service Redundancy | ![](data:image/png;base64,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) | | | Board tenant Service Backups | ![](data:image/png;base64,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) | | | Customer application Business Continuity* | | ![](data:image/png;base64,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) | | Customer application Data Backups** | | ![](data:image/png;base64,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) | | Application level security measures*** | | ![](data:image/png;base64,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) | | Customer Data Encryption | ![](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABgAAAAYCAYAAADgdz34AAAESElEQVR4AZRUbUxTVxh+762ltFagtGC5KRH2Q6rlww8QKSxEYAZNjP8WY3Q6lo0xl6UhS9RtcYu6uGxLXDKXbdmXMWTTLdlMVFa1FaZVmO0SZYJlMjugtrW0QBH6QaHdeU9y6yW0oRLec9/7PM/7PBfuOZeFFD+dDx5Imn/7qWjnxfP6dkuXYc/Vi+fWnz3jwMIeMeRQg9oUNpA0wOR0Kk8N3Dk8Ggxf6/W6LR2D909eGRl58dHMdBEW9oghh5pT9r5DOJMsZEFAPB5nOuz22rau36/dHfcfGguHihFLNogYcqi56xs73NZtNHfY79UihhxfCwL2m40tR6w3LgRmo+XRWEzCi5a6ojYQma04Yu25gB5CfSLgO/vflX96XB9Oz0YVQsGz9Djb63EfRy9+jgYMulyqT/+ynh6PRFbyRLpXiUgEr+nK4cet22F1jgImImE1et2fmlKiB/u1zSY+cNtimIhEtAikWwwR5kmlcKy6Fj7YpIdGzSoaRGASEtEeMF82oDdr8rs0nmBwVyweFyGZbpUqVfBV/QuwT6sDEcOAPxyC6y4nHUcvbzi4y+RyadjJcIjzhUNFlElzwSf/RF8P+gKOTvwzOQG7r1yCzmEHvcfFFwoWB9hIAatT5ldhIoLplEYuh1+37YT1efnAMAxYvW542WyEO74xmIvFEhboqctWVbGPZ2b0CXSJBp/8eHUdfZlxou12jkJbtxmGApPkbvGvh3iz/eO+msVUcmRfiQ6aCldR8rbHDQd7rsPo9BN6n2y5N+7X020qJEsUCvihoRleL60A2TJxgqpVc2BYtxHELEtf6FFbDww/mUrwqRpWl6vqEZIt2jLYXlQMBzdUQfu6DZApWgaF8hXwcW09NQ/Pz8Exay/YvI+FY0n70lzlLXbl8uW3hKxxxAHk6NOnbyV/xYmaOmglB+m5rGwqO2MfgJ+HBmm/1KIm3my/32tlGWaeF3c9GoW9VzthLBSEDFYEu1evgVdJANHAv+RldgwOwHwcXzE/kfxK9PP9AZ+VzcmUulSZ0v+Esj/IgXmn1wJeEiLEzz8cIiEBIZSyV0lljuyYxM02KTmnWiY7i4m8muxhemgMN7ogNBelsCc4A98M9MFc/Olep0SSBb3UUum5Jo5zsq2VldEvNtV9ppBI7EItHhqzcwReMhnh0vBDeKPbhN8YoSRlj16fNzSfRG+6TUs4zvf2xqr9ORLJoq2B35cW82W46XGlNBQSCkmmB73WZGX5EacB2LyiLbPVqLl35eKM5McSRUuUPEM8sVld8B568dJEAAKnG5u/f7+6ZscKsaSPHKgIYukUarMzxH1Hq57fgR7CmQUBDMPEyefA8m1TXWNZbt5H+TKZAzHhgLBHDjUVRPvllm0Ne7Tam4gJNQsCeGILV+J7a235CU1mdsPm/IK6vSVr27cWFv3CyeTDWNgjhhxq3iTaJo2G/s95D/76PwAAAP//PuQQ9AAAAAZJREFUAwD0R8/627mhWAAAAABJRU5ErkJggg==) | | | SaaS Cyber-attack countermeasures | ![](data:image/png;base64,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) | | *Customer applications developed by the customer (Board Data Models, Capsules, and Procedures) should be designed and implemented in accordance with best practices, considering the business continuity requirements of the application (i.e. the customer is responsible for testing changes to the Data Model and Capsules before deployment into production). ** The customer is required to manage their own applications’ data and perform data backups *** The application security layer is designed and developed by the customer during the implementation. The customer is responsible for: - granting new user access and ascertaining that terminated employees have no access to the System, revoked in a timely manner - ascertaining that written process instructions for the administration of authorizations exist and include responsibilities, authorization instructions, and authorization administration - regularly reviewing the user profiles and the access activities associated to the accounts - guaranteeing, by all actors involved, timely intervention in case anomalies occur in their areas of responsibility.