---
title: "Upgrading from previous Board 12 release"
slug: "upgrading-from-previous-board-12-release"
description: "Follow the path to upgrade from an earlier Board 12 release: confirm prerequisites, back up, run compatibility checks, execute the update, and validate results."
updated: 2025-09-19T14:54:01Z
published: 2025-09-19T14:54:01Z
canonical: "help.board.com/upgrading-from-previous-board-12-release"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.board.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Upgrading from previous Board 12 release

Since Board 2021 Summer release is fully back-compatible with previous Board 2021 releases, the upgrade process won't require any special preparation: every Data Model created in Board 2021 Spring release environments will work seamlessly after you upgrade your solution.

## Steps for upgrading to Board 2021 Summer release

1. **Uninstall your current version of Board (on-premises customers only)**
2. **Install Board 2021 Summer release**
  - For Cloud customers, the upgrade process can be initiated by raising a ticket through the [Board Support Portal](https://support.board.com/). The ticket must contain your Platform name (e.g. customer1-s1.board.com). The Board Cloud Operations team will then handle your request.

> [!NOTE]
> *By installing Board 2021 Summer release, the chat feature will be updated to the new version and all previous chat sessions will no longer be available.*

After all these steps are completed, you'll be ready to actively use your new Board Summer 2021 Release environments.