Subscriptions

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The Subscriptions feature, available in the System Administration section under "Administration", allows Administrators and authors to manage automated content deliveries directly in the Board Platform. This feature provides a centralized view of user-specific Subscriptions and helps Administrators monitor, run, enable, disable, and delete them without changing the original configuration owned by the user.

System Administration interface highlighting Subscriptions and various management options.

By selecting "Subscriptions", Administrators can view key information about each Subscription, including its name, creation date, last run date, schedule, attachments, and email content.

The grid also shows the total number of Subscriptions and how many are currently selected. This information appears in the lower-left area of the page and follows the same behavior as other grids in the Board Platform.

Subscriptions page overview

The Subscriptions page provides Administrators with a centralized view of all Subscriptions configured across the Platform.

The page includes the following fields:

  • Name. This column displays the name of the Subscription.

  • Enabled. This column indicates whether the Subscription is active. This column displays a radio button that, when filled blue, indicates that the Subscription is enabled. When the radio button is not filled blue, the Subscription is disabled. Subscriptions are enabled by default. Users can change the status directly from this column or within the Subscription details, by setting the "Enabled" toggle. A confirmation message, such as "Subscription(s) successfully enabled/disabled", appears at the bottom of the page to confirm the action.

  • Creation Date. This column displays the date and time of the creation of the Subscription in the following format: Month Day, Year - HH:MM (i.e. Feb 26, 2026 - 16:07).

  • Created By. This column displays the email address of the user who created the Subscription.

  • Status. This column indicates whether the Subscription is ready for execution. This column displays a radio button that, when filled green and accompanied by the status "Ready", indicates that the automatic execution of the Subscription is enabled. If the column is blank, the automatic execution of the Subscription is disabled.

  • Next Run. This column displays the date and time of the next time the Subscription will be executed, in the following format: Month Day, Year - HH:MM (i.e. Apr 29, 2027 - 10:00).

  • Scheduling. This column displays the execution frequency, such as one time, daily, weekly, or monthly, based on the configured schedule.

  • Subscription Type. This column defines the type of content delivery configured in the Subscription, i.e. Presentation or Screen.

  • Attachment Source. This column indicates the origin and name of the content included in the Subscription.

  • Last Run (hidden by default). This column displays the date and time of the most recent execution,  in the following format: Month Day, Year - HH:MM (i.e. Apr 29, 2027 - 10:00).

  • File Format (hidden by default). This column displays the format of the generated output.

Administrators can review all configuration details, but they cannot change the setup of a Subscription created by another user. Only the owner can modify the configuration. Administrators can change only the enabled status.

Top menu bar

The top bar provides controls to edit, delete, run, enable, and disable Subscriptions.

System Administration page showing the Subscriptions grid and the action buttons available in the top menu bar for managing selected Subscriptions.

These actions become available after selecting one or more Subscriptions by using the checkbox next to the Subscription name. Some actions are also available from row-level icons when you hover over a Subscription name.

Subscriptions interface in System Administration highlighting the checkbox that needs to be enabled to access the top menu bar actions.

Actions

  • Enable/Disable. The Enable and Disable actions allow Administrators to activate or deactivate one or multiple Subscriptions at once. To change the status of a Subscription, click on the radio button in the Enabled column. When the radio button is filled blue, the Subscription is enabled. When the radio button is not filled blue, the Subscription is disabled. A confirmation message appears when the Enable or Disable action is completed successfully.

    Subscriptions interface highlighting the Enabled column and the radio button that needs to be clicked to enable a Subscription.

  • Run. The Run button appears in the top menu bar and also when hovering over a Subscription’s name, and it executes the selected Subscriptions sequentially. During execution, a modal window shows the progress of the operation. When execution ends, a confirmation message lists the Subscriptions that were run successfully.

    Subscriptions interface displaying the top menu bar actions with the Run button highlighted.

  • Edit. The Edit button appears in the top menu bar. Users can open a Subscription by clicking the pencil icon or the Subscription name.

    The Edit action depends on how many Subscriptions are selected:

    • Single selection: When one Subscription is selected, Edit Mode opens. For Administrators, the Subscription opens in read-only mode. Administrators can review the Subscription details, but they can only change the Enabled status.

    • Multiple selection: Multi-editing is not supported. Only one Subscription can be edited at a time. If you try to edit multiple Subscriptions, the Edit button will become unavailable.

      To edit a Subscription, users need to access the Subscription from the Presentations or Screens areas. Editing is unavailable from the Subscriptions area in System Administration.

      Subscriptions interface displaying the top menu bar options with the Edit button highlighted.

  • Delete. The Delete button appears in the top menu bar and when hovering over a Subscription’s name. It allows deletion of one or multiple Subscriptions.

    Subscriptions interface displaying the top menu bar options with the Delete button highlighted.

Additional tools

  • Column Chooser. This tool allows the Admin to show, hide, or reorder columns tu customize the grid view.

Subscriptions interface highlighting the Column Chooser tool.

Create a Subscription

Subscriptions are created from content areas such as Screens or Presentations, not from the Subscriptions page in System Administration. The System Administration page provides a centralized view of existing Subscriptions and allows users to view them in Edit Mode, run them, enable or disable them, and delete them.

Create a Subscription from a Presentation

To create a Subscription from a Presentation, follow these steps:

  1. Access the Presentations area in the Board Platform and open the desired Presentation.

    Presentations interface displaying a Presentation.

  2. Open the three-line menu in the top right corner of the page.

    Presentation displayed in a Screen with the three-line menu highlighted in the top bar.

  3. Click “New subscription”.

    Menu options for editing Presentations, highlighting the 'New subscription' feature.

    Users can also view all their Subscriptions by clicking “View all subscriptions”.

  1. A pop-up window appears, where users must enter a name for the new Subscription.

    1. Click "Cancel" to close the window without creating the Subscription, or click "Next" to continue.

      Pop-up message that appears when the user is creating a new Subscription.

  2. Edit Mode opens, where users can configure the new Subscription. The available settings are described in this section. Edit Mode is displayed below.

Subscription Edit Mode details including name, creation date, email content and attachment options.

Create a Subscription from a Screen

To create a Subscription from a Screen, follow these steps:

  1. Access the Capsules area in the Board Platform and open the desired Screen Capsule.

    User interface displaying various Capsules and their details in a management system.

  2. When in Play Mode, open the three-line menu in the top right corner of the page.

    The three-line menu cannot be opened when the user is in Design Mode.

    The image displays a Screen Capsule in Play Mode with a Data View.

  3. Users can create a new Subscription in two ways.

    Menu options including 'New subscription' and 'View all subscriptions' highlighted for user selection.

    1. Click “New subscription”.

    2. Click “View all subscriptions”, then click the “+” icon to create a new Subscription.

      'View all subscriptions' interface within Capsules area, with '+' button highlighted, which allows the user to create a new Subscription.

  4. A pop-up window appears, where users must enter a name for the new Subscription.

    1. Click "Cancel" to close the window without creating the Subscription, or click "Next" to continue.

      Pop-up message that appears when the user is creating a new Subscription.

  5. Edit Mode opens, where users can configure the new Subscription. The available settings are described in this section. Edit Mode is displayed below.

Subscription Edit Mode details including name, creation date, email content and attachment options.

Edit a Subscription

When accessing a Subscription from a Presentation or a Screen, Edit Mode opens with the Subscription details and editable settings. From this page, users can modify the selected Subscription.

When accessing a Subscription from the Subscriptions page in System Administration, users can open Edit Mode by clicking the Subscription name or the pencil icon. In this case, Edit Mode is available for review only. Administrators can view the Subscription details, but they can only change the Enabled status.

In the example below, the page is for a Subscription named "Test Subscription".

Subscription Edit Mode including name, creation date, email content and attachment options.

The page contains the following visible areas and controls:

  • Subscription name. At the top of the page, there is a required field labeled "Subscription name". This field lets you edit the name of the selected Subscription. In the example shown, the field contains the value "Test Subscription".

Below the Subscription name field, the page shows three read-only information fields:

  • Created. Shows the date and time when the Subscription was created, in the following format: Month Day, Year - HH:MM (i.e. Feb 10, 2026 - 10:57).

  • Next run. Shows the date and time of the next scheduled execution of the Subscription, in the following format: Month Day, Year - HH:MM (i.e. Apr 29, 2027 - 10:00).

  • Last run. Shows the date and time of the most recent execution, in the following format: Month Day, Year - HH:MM (i.e. Apr 20, 2026 - 16:20).

These values help users identify the current status of the Subscription.

In addition, the page includes the following sections:

  • "Enabled" toggle. Below the information fields, there is an Enabled toggle that allows users to enable or disable the selected Subscription. When the toggle is active, the radio button is blue and the Subscription is enabled. When the toggle is inactive, the toggle is black and the Subscription is disabled.

    Edit Mode with 'Enabled' toggle highlighted.

  • Attachment. This section contains the controls used to define the file that will be sent by the Subscription. Within this area, the following elements are displayed:

    • "Change" button. This button lets you replace the current Presentation or Screen selection.

    • Presentation or Screen selected. This label identifies the currently selected Presentation or Screen. In the example, the selected Presentation’s name is "Test2".

    • File format. This dropdown list lets users define the format of the generated attachment. In the example shown, the selected file format is PDF.

    Edit Mode panel with 'Attachment' details highlighted.

  • Email content. This section contains the fields and tools used to define the email that accompanies the attachment. A Subscription email is the message automatically generated and delivered to the configured recipients together with the selected attachment, such as a Presentation exported in the chosen file format. This section allows Admin users with permissions to access the selected Subscription to edit the email subject and body, so the message can provide context and useful information to recipients.

    • Subject. This field lets you edit the email subject.

    • Formatting toolbar. Below the subject field, there is an editor toolbar. The toolbar includes visible formatting and editing controls. From left to right, the visible controls are:

      • Undo

      • Redo

      • Bold

      • Italic

      • Underline

      • Strikethrough

      • Text alignment controls. Align Left, Align Center, Align Right, and Align Justify

      • Ordered List

      • Bullet List

      • Indent controls. Increase Indent, Decrease Indent

      • Add Link

      • Add Image

      • Text style controls. Subscript, Superscript

      • Text format dropdown list, which currently shows "Normal text"

      • Size dropdown list

      • Font color

      • Background color

      • Substitution formulas. This dropdown list lets users insert predefined dynamic values into the email body. When the Subscription runs, each formula is replaced with the corresponding value in the generated email. The available formulas are:

        • @Date. Inserts the current date

        • @Link. Inserts a link related to the Subscription content

        • @Time. Inserts the current time

        • @User. Inserts the name or identifier of the user associated with the Subscription email

    • Email body. Below the Substitution formulas dropdown list, there is the email body editor.

When working from the Presentation or Screen areas, the Email content section lets users edit the email body. After editing, click "Discard" to cancel the changes or "Save" to save them.

When working from the Subscriptions area, the Email content section is read-only and only allows users to view the email body. When finished, click "Close" at the bottom right of the page.

Edit Mode panel with 'Email content' details highlighted.

  • Scheduling. The Scheduling section lets users define when the Subscription email will be sent. This section includes the following fields:

    • Frequency. The required Frequency dropdown list lets users select how often the Subscription runs.

      • One time. Sends the Subscription only once, on the selected date and at the selected time.

      • Daily. Sends the Subscription every day at the configured time.

      • Weekly. Sends the Subscription every week, based on the configured schedule.

      • Monthly. Sends the Subscription every month, based on the configured schedule.

      • Monthly (Days of the week). Sends the Subscription every month based on the selected days of the week.

    • Start time. The required Start time field lets users define the time when the Subscription will run.

    • Start date. The required Start date field lets users define the date when the Subscription will start. The date can be selected from a calendar picker.