Export Users from Board – Download Account Lists with Filters and Fields

Applies to: All Board Cloud subscriptions

To bulk export users to a CSV file, you can use the Export feature.

Export file format and information

This feature exports all Users details, metadata, and authorization to a CSV (Comma Separated Value) file with commas as delimiters. The first row of the file contains column headers.

The following values are exported:

Header name	Description	Example
UserName	Text Refers to the "Account name" field in the Users' profile panel.	Jeffconnors
DisplayName	Text Refers to the "Email" field in the Users' profile panel.	Jeff Connors
Email	Text in email format Refers to the "Name" field in the Users profile panel.	jeff@acme.com
PhoneNumber	Text Refers to the "Phone number" field in the Users' profile panel.	+1 0986 546 554
Role	Text Refers to the "Role" column of the PLATFORM AUTHORIZATIONS table in the Users' profile panel. Roles are configured in Board Platforms (the "Admin" role is available out of the box).	admin
InstanceName	Text Refers to the "Instance" column of the PLATFORM AUTHORIZATIONS table in the Users' profile panel.	xxxxxxxxx.board.com
isAdmin	Boolean Refers to the Platform specified in the same row.	TRUE			FALSE
UserLicense	Text Refers to the "License" field in the Users' profile panel.	Power User
BoardAuthentication	Boolean	TRUE			FALSE
PermissionGroup	Text Refers to the "Permission Group" drop-down menu in the Users' profile panel.	Permission Group A
License	Refers to the "License" column of the PLATFORM AUTHORIZATIONS table in the Users' profile panel.	developer	power user	user	lite		mobile	user 15
isshadmin	Boolean	TRUE			FALSE
msofficeenabled	Boolean Refers to the MS-Office Add-in license activation status.	TRUE			FALSE
culture	Text Refers to the "Culture" field in the Users' profile panel. Syntax examples: en-US, en-CA, es-ES, it-IT. A list of localization codes and tags can be found here.	xx-yy
pswneverexpiresenabled	Boolean Refers to the "Password never expires" checkbox in the Users' profile panel. The checkbox is only visible to users with Board authentication.
lastLogin	Text Refers to the "Last login" column in the Users section.	1/25/2023; 9:54:00 AM
disabled	Boolean	TRUE				FALSE
enrollmentStatus	Text Refers to the "Enrollment" column in the Users section.	COMPLETED
[custom metadata field name]	Text Refers to fields configured in the User metadata section.	San Francisco

Please note:
If a user is associated to multiple platforms, he/she will have one row of values for each platform.
The exported details are always at the user level. If a Permission Group is assigned to a user, the values in the exported file may not reflect the actual settings active for that user in the Board environment
Client API Users are also exported.

How to Export users to a CSV file

To export the user list list to a .csv file, click on "EXPORT" in the upper left corner of the page.
The CSV file will be created on the fly and the download process will start automatically.